Shipping policy
Shipping Locations We currently ship to addresses within the United States only.
Shipping Methods & Rates We offer shipping through UPS and USPS. Shipping costs are calculated at checkout based on your location and the weight of your order.
Processing Time Orders are typically processed within 1-2 business days (excluding weekends and holidays).
Delivery Times Delivery times are estimates provided by our carriers and are not guaranteed. Twelve Oaks Hat Co. is not liable for any shipping or delivery delays caused by the carrier or circumstances beyond our control.
Transfer of Risk Once your order is transferred to the carrier, the risk of loss and title for the products passes to you as the customer.
Tracking Information You will receive tracking information via email once your order has shipped.
Contact Us If you have questions about shipping, please contact us:
- Email: twelveoaksgolfco@outlook.com
- Phone: 618-240-3371
- Address: 6441 Forest Road, Cheverly MD 20785, United States
